The Beverage Standards Association brings you Peter’s Weekly Briefing every Tuesday morning.
Monday, 19th of August 2024 Weekly Report
Rising food, wage, and energy costs
In this week’s WBR, I discuss the results of an industry survey that underlines the rising food, wage, and energy costs, and what it means for businesses.
In the numbers, I look at the importance of communication and meaningful interactions in delivering first-class customer service, followed by a short round-up of last week’s news.
Thank you for reading part of the Monday 19th August 2024 Weekly Briefing. A complete edition can be found here.
Peter’s Monthly Report for June 2024 is now available here. NEW
Peter’s Quarterly Report for April to June 2024 is available here. NEW
Peter’s report on Travel, Tourism and Working from Home.
Peter provides consultancy on the eating-out market and opens eyes to brand new ways of thinking about the sector and its multiple opportunities for success.